Blackberry link v 1.2.4.27 blackberry z30 os 10.3.1.1767. edit: i am unable to backup my phone and actually none of the scenarios mentioned in kb apply in my case. my device was activated for work byod and then removed from enterprise activation. but it would not allow me to backup anything, not even personal stuff.. Blackberry link isn't as robust as the old blackberry desktop software, so you do lose some advanced functions like selective backup and restore, but it still gets the job done. keep reading to find out how to backup and restore your blackberry 10 device using blackberry link.. -made absolutely sure the protect page stayed open while attempting to restore again, the slider in "off" position and did not allow the device screen to go black, i kept it awake while link was initiating the full restore - same usb 3 port on the i5 desktop, the original backup file pulled on this pc, same cable.
This video provides quick and easy steps on how to backup your blackberry 10 smartphone data onto a pc using blackberry link. you can configure blackberry link to automatically backup your data. I don't know why this happens (yet) but sometimes backups do not restore on blackberry 10 (bb10) via blackberry link (link). i've had two distinct symptoms - one is the restore process getting stuck at some percentage - for me it was 2%. the other was the device rebooting in the middle of the backup and then link failing to detect it.. To do this, visit the blackberry link website and click download for pc. after the download has finished, double click on the blackberry link installation file and follow the instructions to install blackberry link. when installation is complete, open blackberry link and plug in your device using a usb cable..
